This 2-unit J-Term course provides theoretical and practical approaches for general issues related to program administration and specific issues related to language program administration. This is an asynchronous online course that also includes synchronous sessions focused on particular topics. General topics include: Change & Innovation, Customer Service, Decision-making & Negotiation, Effective governance, Ethics, Human resource management, Project management, Quality assurance, Strategic planning, Time management. Specific topics include: Intercultural Communication, Language and Teacher Hiring Practices, “Language” of LPA, LPA Skills & Knowledge, Quest for LPA Academic Legitimacy, Technology and the LPA, Transition from Language Teacher to LPA, Specific Language Program Contexts

Upon successful completion of this course, you will:

1. Recognize the macro- and micro-level issues involved with LPA work

2. Reflect upon past and present language learning & teaching experiences using the lens of LPA frameworks

3. Evaluate strategies for handling hypothetical future situations in LPA contexts

4. Analytically observe and/or interview a current LPA

5. Apply theories and frameworks about LPA to an internship context of your choosing