Focuses on strategic negotiation in a setting advocating and implementing complex public policy in an intense political environment. It relies heavily on critical analysis of conflicts and problems-solving strategies that lead to agreements. Builds on a behavioral studies foundation.  In particular it begins with the neuro-science of effective communication, the psychology of negotiating, and moves quickly to value-building and problem-solving exercises.  The course highlights cross-cultural, gender and cross-generational differences; and the hard-nosed tactics of creating and claiming value from ‘the deal.’